Dear all,
During the visit of our PMG, he observed the following
1. 1. The concept of “Mail Network Optimisation Project”. Every speed post booking office will close three SP bags. One bag shall be closed for contains articles meant for delivery by the booking office itself, the second bag shall be closed for Sorting Hub TD ( That is for Tiruchy Hub) and the third for Sorting hub Non TD.
2. 2. For TD SP articles, 8 scans are mandatory. First scan at booking point, and 2nd scan for closing of bags, other 4 scans at the sorting Hub and 2 scans at Delivery office point. Hence total 8 scans and for Non –TD SP articles, 12 scans are mandatory. Even if one scan gets omitted, then the central server system will take it as zero scan and it will adversely reflect on our speed post performance. So each scan is very important.
3. 3. Postmen staff should be computer literate. They should aware of scanning and prepare delivery slips and delivery data.
4. 4. Entry of passbooks should not be made manually and pass book printer should be fully utilized for entry of transaction. Old pass books should invariably be converted into computerized passbooks as and when received at the counter.
5. 5. The remuneration earned on the cash certificates transactions is related to the number of certificates issued/ discharged, it is therefore necessary to issue more number of certificates of lower denominations in order to achieve higher revenue realization.
6. 6. All computerized office will be configured as Customer Care Centre.
Supdt.of Post Offices
Pudukkottai
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